Our Sustainability Strategy - 'our bright future'

In 2016 The Star Entertainment Group set out a new five-year sustainability strategy called 'Our Bright Future'.   

The Star Entertainment Group's view of sustainability is broad and focuses on building business capacity and delivering continuous improvement in the management of environmental, societal and governance issues. ‘Our Bright Future’ groups our objectives and targets into four key pillars : 

  • we strive to be Australia's leading integrated resort company
  • we actively support guest wellbeing  
  • we attract; develop and retain talented teams and
  • we develop and operate world class properties.

The Sustainability Strategy is underpinned by a structured materiality assessment process.  


The Star Entertainment Group is committed to managing our operations in line with our Environmental Management Policy. The Star Entertainment Group is committed to sustainable design and retrofit across our properties. However we are aware that as we expand our entertainment offering we activate more floor space, thus it is expected we will consume more energy.

The Star Entertainment Group closed out targets from FY13 - FY16 in the previous financial year and is in the progress of setting new targets aligned with our strategy and development pipeline for resource consumption.

Quick links: 

Our Sustainable Design and Operational Standards demonstrate our focus on building world class integrated resorts by providing suppliers and contractors recommendations by category for the following areas:

1. Water

2. Energy

3. Waste

4. Biodiversity

5. Interiors

6. Materials

7. Best practice and innovation

8. Management of suppliers

Energy efficiency is a key part of these best practice guidelines recommending that all new The Star Entertainment Group developments and retrofits consider;

  • Reducing solar gain in our design and enhanced shading to reduce HVAC load
  • Sub-metering and performance monitoring
  • Utilising natural lighting, ventilation and inroom technologies
  • Installing the most energy efficient plant and controls and overall value engineering
  • Trialing new technologies suited to our buildings
  • Valuing technologies that demonstrate reduced resource use over time

Case Study: Sustainable Design in Action - The Star Gold Coast

Sustainable design has been applied to the refurbishment of the existing hotel offering at The Star Gold Coast as part of the $345 million transformation being undertaken at the property. The Star Gold Coast is currently refurbishing 600 hotel and suite rooms. Prior to the project commencing, a detailed energy audit was conducted and identified significant opportunity to improve bathroom fittings and fixtures, HVAC (heating, ventilation, air-conditioning), and shading to reduce solar gain. Applying the 'Sustainable Design Guidelines' and findings from the energy audit has led to energy savings approximately 1,334 MWh and 22,000 kL of water per annum. The design elements for the hotel and suite rooms include: 

  • 35W halogen downlights are replaced with 10W LED lights
  • Upgrading room controls and in-room technology with C4 Suite control system that enables the room to go into a sleep mode to conserve energy 
  • Bathroom taps and shower heads are now 5 star WELS rated
  • In-room lamps and mirror lighting are replaced with LED lighting
  • Toilets are 4 star WELS rated saving over 5,300 kL of water per annum. 

The refurbishment of the hotel and suite rooms is estimated to generate approximately $280,000 per year in energy and water savings as a result of the sustainable design features. 

The Star Gold Coast refurbished penthouse designed by Steelman Partners, with the vision delivered by highly respected South East Queensland architectural practice ML Design. 

Recent Highlights

The Star Entertainment Group is proud to be the global leader of the casino and gaming industry in the latest annual assessment for the Dow Jones Sustainability Index. Maximum scores were achieved in the areas of "Anti - Crime Policy & Measures" and "Promoting Responsible Gambling."

  • The Star Sydney has recycled over 2 million kgs of glass in 10 years using Bottle Cycler as at September 2016
  • 1,690 tonnes of waste converted to green electricity in FY16 
  • $600,000 cost savings per annum from 12 energy efficiency projects as at end of FY16
  • 9,900 soaps created via Soap Aid for disadvantaged communities 
  • Tourism Accommodation Australia (NSW) finalist for "Best Environmental Practices Metropolitan Hotel" 2015 
  • Established Sustainability Committees at each casino property for ongoing accountability 
  • The Star Entertainment Group has been independently assessed according to the FTSE4Good criteria, and has continued to be a member of the FTSE4Good Index


  • Global leader Dow Jones Sustainability Index for the Casinos and Gaming Sector 2016
  • Robeco Sam Sustainability Award forIndustry Mover 2017and Gold status achiever
  • Tourism Accommodation Australia (NSW) finalist for "Best Environmental Practices Metropolitan Hotel" 2016
  • NSW Government Green Globe Awards Finalist ‘Waste and Recycling Practices’ 2015
  • Tourism Accommodation Australia (NSW) finalist for "Best Environmental Practices Metropolitan Hotel" 2015
  • Finalist, ‘Waste and Recycling Practices’, NSW Government’s Green Globe Awards 2015
  • Winner NSWand National ‘New Signatory of the Year’ award, City Switch Program 2014

Environmental Performance

Green House Gas Emissions




Resource Consumption Performance

Energy, water, carbon emissions and recycling and monitored and reported to ensure that the Group manages resource consumption in line with growth. Performance is measured and reported both in absolute consumption metrics and against visitation on an intensity basis.

*Note: 0.49% of 2016 utility accounts were unbilled at time of reporting. The missing usage has been estimated as 0.02% (18,266 kWh) for electricity, 0.74% (1,438,076 MJ) for gas, and 6.70% (56,641 KL) for water. 

*Note: 0.49% of 2016 utility accounts were unbilled at time of reporting. The missing usage has been estimated as 0.02% (18,266 kWh) for electricity, 0.74% (1,438,076 MJ) for gas, and 6.70% (56,641 KL) for water.